1. **If you do not have an alacritysolutions.com email address, click here to get started: Freshservice Ticket Creation (external user)
   

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3. 1. Go to https://alacritysolutions.freshservice.com . Click “Login” in the top-right corner. 

2. Click “Sign in with SSO”. Sign in with your AlacritySolutions.com email address and password. 

3. Once signed in, select the card "Submit a Support Ticket":

4. You will now see the ticket submission screen. From here, select the Line of Business that best corresponds with your home office, and continue to fill out all required fields:

5. Once the form is completed, click “Submit”